Privacy Policy

This Privacy Policy (“Policy”) explains when and why we collect personal information from visitors to our website, how we use it, the circumstances under which we may disclose it, and the measures we take to protect it. Please read this Policy carefully. By using our website, you agree to the collection and processing of your information as outlined here. As we may update this Policy from time to time, please review it periodically to stay informed of any changes. Continued use of our website implies acceptance of these updates.

How We Collect Information About You

We gather information when you interact with our website, reach out to us by email or web form, or register to receive updates from us. The types of information we collect are detailed below.

Information You Provide to Us

You may voluntarily share personal details with us when filling out forms or corresponding by email or live chat. This information can include your name, email, address, phone number, IP address, language preferences, and the pages you visit. By providing this information, you consent to our use of it as described in this Policy.

Information We Collect Automatically

During your visit, we may collect details such as your IP address, browsing activity, and usage patterns. This information is sometimes combined with the information you provide to give us insights into how visitors use our website.

Information from Other Sources

We may also receive information about you from other websites or third-party providers we work with (including project partners, contractors, and analytics providers). This data may be combined with other information to improve the services we offer.

How We Use Your Information

Your information is used to help us deliver relevant information, respond to your requests, and enhance your experience. Specifically, we may use it to:

Provide personalized updates and content based on your website activity and interests.

Improve our understanding of how visitors interact with our website and services.

Generate analytics reports, track marketing effectiveness, and determine optimal channels for reaching users.

Contact you for feedback, inform you of updates to our services or policies, and communicate relevant events or promotions.

Our retention of personal information is subject to regular review, ensuring that data is held only as long as necessary for the purpose it serves.

Disclosure of Your Information

We do not sell or rent your information to third parties, nor do we share it for marketing purposes. We may, however, share your information with trusted service providers, agents, and partners to perform tasks on our behalf (e.g., to store data securely or to send email communications). Only necessary information is shared, and all third-party partners are required to secure your information and refrain from using it for independent marketing.

Your Choices and Rights

You may choose not to have your information used for marketing purposes by checking the appropriate boxes on forms or by reaching out to us at support@1fuel.io. We will only contact you for marketing purposes if you have given prior consent, which can be updated at any time by contacting us.

Updating Your Information

We prioritize the accuracy of your information. If your information changes or becomes outdated, please contact us at support@1fuel.io. You may also request a copy of any personal information 1Fuel holds about you.

Security Measures to Protect Your Information

We take various steps to ensure your information is treated securely. However, please note that non-sensitive information (e.g., email addresses) sent over the internet may be transmitted unencrypted and could be at risk. While we do our best to secure your information, internet-based transmission cannot be guaranteed to be completely secure, and you share information at your own risk. Upon receipt, we implement strong security protocols to safeguard against unauthorized access.

Profiling and Analytics

We may analyze personal information to create a profile of your interests, enabling us to provide information that is more relevant to you. When available, we may also use external data sources to enhance the personalization of our communications.

Use of Cookies

Our website uses cookies to distinguish you from other users, enhancing your experience and allowing us to improve our services. Cookies are small files stored on your device that enable our site to recognize you. They support various functionalities, from enabling basic site features to enhancing site performance and providing targeted content.

We employ various types of cookies:

Necessary Cookies: These are essential for basic site functions, such as navigating pages and accessing secure areas.

Targeting Cookies: Set by advertising partners, these cookies help deliver relevant ads on other sites. They do not store personal data directly but uniquely identify your browser and device.

Performance Cookies: These collect anonymous data on site usage, helping us identify popular pages and improve overall performance.

Your continued use of our site indicates consent to these cookies. You can adjust your cookie preferences anytime in your browser settings. Additionally, we may share usage data with analytics partners who combine it with other data provided or collected through your interactions with their services.

Links to Other Websites

Our site may contain links to other websites. This Policy applies only to 1Fuel’s website, and we encourage you to review the privacy policies of any external sites you visit. We cannot accept responsibility for the privacy practices or content of other sites, even if accessed through links on our website.

Data Storage and International Transfers

Data collected through our website may be transferred to, stored, and processed outside of the European Economic Area (EEA). By submitting your information, you agree to such transfers, and we will ensure data is handled securely and in line with this Policy. While we make every effort to secure transmitted information, internet data transfers carry inherent risks, and we cannot guarantee complete security. Once received, we follow strict security protocols to prevent unauthorized access.

Data Protection Contact

If you have questions about this Policy or 1Fuel’s data practices, please contact our Data Protection Officer at support@1fuel.io .